What We Offer
Let us combine samples from your suppliers to lower your cost.
We’ll visit your supplier and check their processes and certifications.
Have an agent in China setup manufacturing on your behalf.
Inspect products in China before they’re even exported.
Free with most orders, we can check for quality issues.
Bag & Tag
Complete Amazon-ready packing for your products.
We can drop in manuals, marketing inserts, and more.
Combine items into a single bundle at affordable rates.
No prep is beyond us. We’ll get the job done at a fair price.
Our world class staff is here to help you with all of your challenges.
No prep needed? We can accept your shipment and redirect it to Amazon.
Pack your products on pallets and enjoy reduced LTL shipment pricing.
Let us save you time by logging into your account for labels and more.
Not selling on Amazon? We can work with other marketplaces as well.
Frequently Asked Questions
Don’t see an answer to your question? Give us a call! (800) 518-3280
Prep and Forwarding
How come FBAxpress doesn’t include outbound shipping on prepped items to FBA?
Amazon’s Partnered Shipping option for transporting products from our facility to theirs is far less expensive than any carrier can offer independently. In the event you prefer not to use Amazon’s offering, we can provide quotes using standard carriers as well.
What is the difference between freight forwarding and FBAxpress’s Forwarding service?
Freight forwarding is the actual shipping of goods. Our Forwarding service is available for those unable to receive goods at their location. We will receive and send your products to Amazon, without any prep or inspection, at a reduced rate.
Freight Forwarding and Shipping
When shipping from my supplier, when is palletization required?
When shipping from your supplier, palletization is nearly always necessary.
What’s the difference between FOB vs EXW?
In a nutshell, FOB means that your goods will be ready at a port for pickup, and will be dropped off at a port. EXW, or “door-to-door” is picking up at the supplier’s location, and delivering right to our facility, or to Amazon. FOB can leave a little more in the supplier’s hands, while with EXW, we handle the entire process.
Why is your quote more expensive than another freight company’s?
While our rates are extremely competitive, we pride ourselves on reliability in shipping. We have never had a “miss” in shipping. Our network of carriers is built from years of experience, with plenty of testing carried out on each company. When you use us for shipping, you can be assured your products will be delivered without a hitch.
My supplier offered shipping for $300, why is your quote more expensive? Can you just pick up the goods at the port and take them to Amazon?
Many times suppliers don’t include charges for paperwork related to customs, or may package many customers’ goods together under their own name. While sometimes this works, we regularly see it cause delays and many extra charges (sometimes fees amounting to more than our original shipping quote). We highly recommend against using suppliers for shipping, unless you have substantial shipping experience.
Can you just pick up the goods at the port and take them to Amazon?
We really advise against this approach, as we often see customers surprised with fees and tight deadlines given by the port. There are many small nuances involved in shipping to Amazon that this approach leaves out.
Do you guys handle all customs?
Yes! We take care of all the paperwork for you, making sure you have an accurate quote, and a smooth importing experience. And in the event of the unexpected in shipping, we have extensive experience in rectifying nearly any situation that may arise.
I’m not in the USA, do I need an EIN to do business with you?
You don’t need an EIN to do business with us, but to sell on Amazon, you will need an EIN. Obtaining this is not a service we offer.
Can you ship direct to FBA?
Yes! Many of our customers who don’t need prep services do this to save money.
Shipping Service Quote Request
Just need to ship? Fill out the below and we’ll get you a great price – or give us a call at (800) 518-3280!